AI Automation Specialist | n8n, Make, Zapier, GHL & AI Agents
I’m an AI Automation Specialist and Technical Support Professional focused on building practical automation systems using n8n, Make, Zapier, GoHighLevel, APIs, webhooks, and AI/LLMs. I have hands-on experience building and testing workflows for lead capture and qualification, CRM automation, appointment booking, data synchronization, AI-powered customer support, knowledge bases, and process automation. My portfolio includes an AI Receptionist and Booking Agent, RAG Employee Handbook, Real Estate Lead Intake with GHL and AI qualification, AI-powered lead qualification and routing, lead enrichment, Gmail-to-Google Drive automation, and Xero-to-Asana synchronization. I also bring 10+ years of professional experience in customer support, technical troubleshooting, administrative coordination, and client communication. I’m detail-oriented, comfortable troubleshooting workflows, and focused on building reliable and maintainable automation systems.
Reviewed work samples with client-sensitive information removed.
Built an n8n workflow that captures real estate leads from a form, uses AI to qualify and score them, checks for duplicates, and creates or updates the lead in GoHighLevel.
Tested lead capture, AI qualification, duplicate checking, CRM routing, and error handling as a portfolio case study for a complete automated lead intake process.